Terms of service

Restmor Ltd – Terms and Conditions

Last Updated: October 2025

This website and all sales made through it are strictly for business and trade customers only. By placing an order, you confirm that you are purchasing for business or trade use. Consumer rights and protections (including those under the Consumer Contracts Regulations 2013) do not apply.

 

 

1. Interpretation

1.1 Definitions
In these Conditions, the following definitions apply:

Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.
Conditions: these terms and conditions as amended from time to time.
Contract: the contract between Restmor Limited and the Customer for the sale and purchase of Goods in accordance with these Conditions.
Customer: the business, company or organisation purchasing Goods from Restmor Limited.
Force Majeure Event: any event beyond a party’s reasonable control.
Goods: all goods supplied by Restmor Limited as set out in the Order.
Order: the Customer’s order for Goods as detailed on Restmor’s website or via written acceptance.
Restmor: Restmor Limited (registered in England and Wales, company number 06876331).
Specification: any written specification or product details agreed between the parties.

1.2 Construction
References include updated or re‑enacted legislation, and “writing” includes email correspondence.

 

 

2. Basis of Contract

2.1 These Conditions apply exclusively to business-to-business transactions and exclude any other terms the Customer seeks to impose.
2.2 Orders placed constitute an offer to purchase in accordance with these Conditions and are accepted upon confirmation or dispatch notice from Restmor.
2.3 The Contract forms the entire agreement between the parties. The Customer acknowledges reliance solely on the written terms within this document.
2.4 Any samples, drawings, descriptions or advertising are illustrative only and have no contractual effect.
2.5 Quotations remain valid for 30 Business Days unless otherwise stated.

 

 

3. Goods

3.1 Goods are described in Restmor’s catalogue, brochure or website as modified by any agreed Specification.
3.2 Restmor may amend product specifications if required by law or regulation.
3.3 Where the Customer provides designs or specifications, the Customer indemnifies Restmor against any claims relating to intellectual property infringement resulting from such use.

 

 

4. Delivery

4.1 Delivery dates are approximate only. Restmor shall not be liable for delay caused by events outside its reasonable control.
4.2 Risk passes to the Customer upon delivery.
4.3 Title remains with Restmor until payment is received in full, in cleared funds.
4.4 The Customer must inspect all deliveries upon receipt and notify Restmor of any errors or damage within three (3) Business Days.

 

 

5. Quality and Warranty

5.1 Restmor warrants that Goods will:
(a) conform to their description and specification;
(b) be free from material defects; and
(c) be of satisfactory quality as defined by the Sale of Goods Act 1979 (to the extent applicable in business contracts).

5.2 Restmor’s liability for defective Goods shall be limited to repair, replacement or refund, at Restmor’s discretion.
5.3 The terms implied by sections 13–15 of the Sale of Goods Act 1979 are excluded to the fullest extent permitted by law.

 

 

6. Price and Payment

6.1 Prices are exclusive of VAT and delivery unless explicitly stated.
6.2 Restmor may adjust pricing to reflect cost changes before delivery.
6.3 Payment is due at the checkout unless otherwise agreed. 
6.4 Late payments incur interest at 8% per annum above the Bank of England base rate.
6.5 Restmor reserves the right to suspend or cancel further deliveries for overdue accounts.

 

 

7. Liability

7.1 Nothing in these Conditions limits liability for:

  • Death or personal injury caused by negligence;

  • Fraud or fraudulent misrepresentation; or

  • Any matter for which exclusion would be unlawful.

7.2 Subject to the above:

  • Restmor shall not be liable for any loss of profit, revenue, goodwill or other indirect or consequential loss; and

  • Restmor’s total liability shall not exceed the total price of the specific Goods supplied.

 

 

8. Force Majeure

Restmor shall not be liable for any failure or delay in performance arising from events beyond its reasonable control, including but not limited to industrial disputes, shipping interruptions, acts of God, war, pandemic or supplier delays.

 

 

9. Trade‑Only Transactions and Exclusion of Consumer Rights

This website and all transactions are intended solely for business and trade purchasers. By ordering, you confirm that you are acting in a business capacity.

Consumer legislation, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and related consumer law protections, does not apply.

Orders placed are binding trade transactions and are non‑cancellable once accepted, except where explicitly agreed in writing by Restmor.

 

 

10. General

10.1 Assignment: Restmor may assign or subcontract its obligations under this Contract without notice.
10.2 Notices: All notices must be sent to the registered office or business address in writing.
10.3 Severability: If any part of these Conditions is found to be invalid or unenforceable, the remainder shall continue in full force and effect.
10.4 Third‑Party Rights: No third party has the right to enforce these terms.
10.5 Governing Law: These Terms are governed by the laws of England and Wales.
10.6 Jurisdiction: The courts of England and Wales have exclusive jurisdiction over all matters arising in connection with this Contract.

 

 

Company Information

Restmor Ltd
Registered in England and Wales (Company No. 06876331)
Registered Office: Unit H, Bramingham Business Park, Enterprise Way, Luton, LU3 4BU, United Kingdom
VAT Number: 971 4554 04
Email: sales@restmor.co.uk